Privacy policy

Last updated: March 5, 2025

This Privacy Policy describes how MyArtShipper.com (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from MyArtShipper.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law. Continued use of our Services after any changes indicate your acceptance of the updated policy.

How We Collect and Use Your Personal Information

We collect personal information about you from a variety of sources, including directly from you, automatically through your interaction with our Services, and from third parties. The information we collect and use varies depending on how you interact with us.

Information We Collect Directly from You

  • Contact Details: Name, address, phone number, and email.
  • Order Information: Billing address, shipping address, payment confirmation, and order details.
  • Account Information: Username, password, security questions, and account security information.
  • Customer Support Information: Information provided during communications with us.

Information We Collect Automatically

  • Usage Data: Device information, browser type, network connection, IP address, and interaction data.
  • Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to collect data about your usage of the Site. More information is available in our Cookie Policy.

Information We Obtain from Third Parties

  • Vendors and Service Providers: Such as payment processors, fulfillment partners, and analytics providers.
  • Business and Marketing Partners: Information shared with third parties for advertising and promotional purposes.

How We Use Your Personal Information

  • Providing Products and Services: To process payments, fulfill orders, manage your account, arrange for shipping, and facilitate returns and exchanges.
  • Marketing and Advertising: To send promotional communications and tailor advertising to you.
  • Security and Fraud Prevention: To detect and address fraudulent, illegal, or malicious activity.
  • Customer Support and Service Improvement: To respond to your inquiries and enhance our Services.

Legal Basis for Processing

Where required by law, we process your personal information on the following legal bases:

  • Contractual Necessity: To fulfill our contract with you.
  • Legitimate Interests: To improve our Services and run our business.
  • Consent: Where you have provided it, for example, for marketing communications.
  • Legal Obligations: To comply with regulatory requirements.

Data Sharing and Disclosure

We may share your personal information with:

  • Service Providers: Such as IT management, payment processing, fulfillment, and shipping partners.
  • Business and Marketing Partners: For promotional purposes.
  • Legal and Regulatory Authorities: As required to comply with applicable laws and regulations.
  • Affiliates and Corporate Transactions: During business transactions like mergers or acquisitions.

Data Security

We implement commercially reasonable security measures to protect your personal information. However, no method of transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Access: The right to know what data we hold about you.
  • Correction: The right to request correction of inaccurate information.
  • Deletion: The right to request deletion of your data.
  • Portability: The right to receive your data in a structured format.
  • Restriction: The right to request a limitation on the processing of your data.
  • Objection: The right to object to certain data processing activities.
  • Withdrawal of Consent: Where applicable, you can withdraw your consent to data processing.

Children's Data

Our Services are not intended for children. We do not knowingly collect personal information from individuals under 16. If you believe we have collected such information, please contact us to request deletion.

International Data Transfers

We may transfer your personal information outside your country. When doing so, we comply with applicable data protection laws and rely on approved transfer mechanisms.

Limitation of Liability

By using our Services, you acknowledge and agree that we are not liable for any damages resulting from the loss or misuse of your personal information, except where required by applicable law.

Contact Us

For questions, concerns, or to exercise your data protection rights, contact us at:

For data protection laws, we act as the data controller of your personal information.